Terms and Conditions

TERMS OF USE
Last Updated: March 3, 2025

1.            What’s in these terms?

These Terms of Use (“terms”) apply in respect of any access by you to content on, or purchase by you of subscription products or services via, any of the following websites (“sites”) of IR Media Group (“we” or “us”):

• www.ir-impact.com
• governance-intelligence.com

We draw your attention in particular to Section 12 of these terms, which explains how we limit our liability.

2.            Who we are and how to contact us?

We are registered in England and Wales under company number 03724289 and with our registered office at 6 Lloyd’s Avenue, London, EC3N 3AX, UK. Our UK VAT number is GB 626 819 221. Our EU VAT number is EU372047205.

To contact us, please reach out via email or call +44 20 8004 5337.

3.            By using our sites, you accept these terms

By using our sites, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

4.            There are other terms that may apply to you

These terms refer to the following additional terms, which also apply to your use of our site:

• Our Subscription Terms – if you purchase a subscription from our sites, our Subscription Terms, which form part of these terms (from Section 16 below) will apply to you; and
• Our Event Terms and Conditions – if you purchase or attend an event run by us, our separate Event Terms and Conditions (available here) will apply to you.

You are responsible for ensuring that all persons who access our site through your internet connection and/or subscription are aware of these terms and other applicable terms and conditions and that they comply with them.

5.            Data protection

We will collect, store and process personal information in accordance with our Privacy Policy and our Cookie Policy. Please read these documents carefully to ensure that you understand how we use any personal information you give us and how we use cookies on our sites.

6.            We may make changes to our sites and these terms

We may update these terms from time to time for legal or regulatory reasons, or to reflect changes in our services or practices, including to reflect changes affecting our sites, our technology, cyber security, our licensing arrangements, our payment policies and best practices.

Any new versions of these terms will state what has been changed from the previous version, and if you are a subscriber, we will notify you by email of any material change that affects you. You should regularly check this page and the “Last Updated” banner at the top of this page to see if any changes have been made. If you are a subscriber, any changes will become effective from the date of your next payment following the change unless we notify you otherwise. If you are not a subscriber, any changes will become effective as soon as we notify you of them.

We may also update and change our sites and any content on them from time to time.

7.            Site availability

We do not guarantee that our sites, or any content on them, will always be available or be uninterrupted and we give no warranty or assurances that our sites or all or any of the content on them will be available at all times or at particular times. We may suspend or withdraw, or restrict the availability of, all or any part of our sites for business and operational reasons without notice or liability to you at any time. We will try to give you reasonable notice of any suspension or withdrawal. 

8.            You must keep your account details safe

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, or as part of your subscription you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].

9.            Use of material and content on our sites

We are the owner or the licensee of all intellectual property rights in our sites, and in the material and any content published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not translate, merge, adapt, vary, alter or modify, the whole or any part of any content made available or accessed by you without our strict permission.

Permitted use of content

You may print off one copy and may download extracts, of any page(s) from our sites for your personal use and you may draw the attention of others within your organization to content posted on our sites and use that content for your own internal business purposes.

Our status (and that of any identified contributors) as the authors of content on our sites must always be acknowledged.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You may not use any content printed, saved or downloaded from our sites for commercial purposes without first obtaining a license from us (or our licensors, as appropriate) to do so.

You may not use any of our content for your commercial gain. ‘Commercial gain’ means any activity attracting any advertising revenue or subscription payments on distribution of or access to our content, or by reducing the need for any third party to subscribe to view our content directly.

You may not

• copy, publish, republish or redistribute, communicate or disseminate to third parties full text articles and other content or any information obtained or derived therefrom in any way;
• distribute, sell, transfer, create derivative works from, decompile, reverse engineer or disassemble any part of our Sites;
• archive or store any content for access by anyone other than yourself;
• create summaries, abstracts or other derivative works from content, except as permitted in the ‘Permitted use’ paragraph above;
• copy or scan copies of articles;
• remove the copyright or trademark notice from any copies of content made under these terms;
• create a database in electronic or structured manual form by systematically and/or regularly downloading, caching, printing and storing all or any content (by spidering or otherwise);
• frame, harvest or scrape content, use any automated means to search or access our Sites or otherwise access content for similar purposes;
• access, use or exploit our Sites in any manner (other than as expressly permitted by these terms), including to build, develop (or commission the development of), replicate, or consult upon any product or service that may compete (directly or indirectly) with us, our sites or any of our products and services;
• use our sites in any way that is a violation of any applicable law; and/or
• use or attempt to use content outside the parameters (including IP address-based restrictions) we set depending on what subscription you have, as further set out here.

If you print off, copy or download any part of our sites or use any content in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. We reserve our rights to take any further action as may be necessary, including legal action, in such circumstances.

10.          Information and content on this site – our warranty

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. We will endeavour to operate our sites and publish content using reasonable skill and care and will use reasonable efforts to promptly remedy any fault of which we are aware. This is the full extent of the promises or warranties we give you regarding our sites, content and services.

Our sites and all content are provided on an ‘as is’ basis, and we do not make any promises or warranties regarding their quality, accuracy, security, timeliness or currency, fitness for purpose, non-infringement availability, or the functionality of our sites.

Our content is for general information purposes only and is not intended to meet your particular requirements. Commentary and other materials posted on our sites are not intended to amount to advice, recommendation or endorsement on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed by any visitor to the sites or anyone who may be informed of any of their contents, to the fullest extent permitted by law.

We are not responsible for the websites we link to. Where our site or services contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the content of those sites or resources and we give no warranty or assurances that our sites or all or any of the content on them will be available at all times or at particular times.

11.          We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our sites. You should use your own virus protection software. You use the site at your own risk and we recommend that you implement your own security measures.

12.           Liability

If you are not a subscriber to our content, we do not have financial responsibility or liability to you arising out of your use of our sites or access to our content, or in connection with these terms.

If you are a subscriber:

Nothing in these terms excludes our liability for death or personal injury caused by our negligence, for fraud, or any other liability to the extent that such liability may not be excluded or limited as a matter of law.

Subject to the above, we have no liability for any:

• loss of revenue or profits
• loss of business
• depletion of goodwill and/or similar losses
• loss or corruption of data or information or
• any special, indirect or consequential loss, costs, damages or expenses.

Our total aggregate liability arising under or connection with these terms in contract, tort (including negligence or breach of statutory duty), or otherwise, shall in respect of each Year not exceed the total fees paid by you to us in respect of that Year. For the purposes of this Section, “Year” means the period of 12 months starting from when your subscription commences (or from the anniversary of when your subscription commences, as applicable).

13.          Linking to our sites

You may link to the home page of any of our sites, provided you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. In particular, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our sites must not be framed on any other site, nor should you establish a link to any part of our sites other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on our sites other than that set out above, please address your request to [email protected].

14.          Governing law and jurisdiction

These terms and any dispute or claim arising out of or connection with them or their subject matter or formation shall be governed by English law and shall be subject to the non-exclusive jurisdiction of the English courts.

15.          General

We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organization. We will contact you to let you know if we plan to do this.

If a court finds part of these terms illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing these terms, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaching these terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide Subscription Services, we can still require you to make the payment at a later date.

These terms are between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing these terms.

These terms are the entire agreement between us and they supersede and extinguish all previous and agreements, promises, assurances and understandings, whether written or oral, relating to its subject matter. You acknowledge that by entering into these terms, you do not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms. You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these terms.

SUBSCRIBER TERMS

16.          Subscriber terms

Sections 16 to 25 are the terms and conditions on which we supply subscription services (“Subscription Services”) to you and these terms will apply in addition to the terms set out above. Your application to register an account and your continued use of our services will also constitute your acceptance of these terms and any amendments or updates to them.

17.          Who may purchase or use Subscription Services

Our Subscription Services are intended for use by business users not consumer users. You are a business user if you are buying or use Subscription Services wholly or mainly for use in connection with your trade, business, craft or profession, even if you are an individual.

You must not use or purchase Subscription Services unless you are a business user.

In order to purchase Subscription Services you must provide: any information we require and valid, up-to-date and complete contact and payment details to process any payment (either credit card, direct debit or debit card) as detailed on our site;

18.          Subscription Services order acceptance

Our acceptance of your order will take place when we send you an order acceptance notice at which point a contract (i.e. these terms) for the Subscription Services will come into existence between you and us.

If we are unable to accept your order for any reason, we will inform you of this and will not charge you or provide a refund for any amounts taken in advance. Reasons may include: (a) in the event of inaccuracies in prices stated; or (b) if we are unable to obtain payment authorization from the issuer of your payment card.

19.          Your order number

We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.

20.          Your account

As part of the registration process, you are required to provide your email address and create a username and password for your Account (“Login Details”). You are responsible for the security of your Login Details and we are not liable for any unauthorised access to your Account arising from your failure to keep your Login Details secure. We may, in our sole discretion, reject or change your Login Details at any time and shall notify you in the event that such changes are applied. You shall not provide access to your Account to any other person. If you suspect that your Account has been accessed by another person, you must notify us immediately.

21.          Accessing Subscription Services

During the order process we will let you know how to access our services and how you can end your Subscription. We will make our Subscription Services available to you as soon as we accept your order.

We are not responsible or liable for delays outside our control. If our supply of Subscription Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.

What will happen if you do not give required information to us. We may need certain information from you so that we can supply Subscription Services to you. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may end your subscription. We will not be responsible for supplying Subscription Services late or not supplying any part of them if this is caused by you not giving us the information, we need within a reasonable time of us asking for it.

Reasons we may suspend the supply of services to you. We may have to suspend the supply of Subscription Services to: (a) deal with technical problems, for maintenance or make minor technical changes; (b) update Subscription Services to reflect changes in relevant laws and regulatory requirement.

We will use commercially reasonable efforts to contact you in advance to tell you we will be suspending services, unless the problem is urgent or an emergency.

We may also suspend and/or terminate the supply of Subscription Services if you do not make payment when due. Payment for the use of our services is required in advance. If you do not pay us when you are supposed to or we are unable to take payment for repeat subscriptions and you still do not make payment within 2 days of us reminding you that payment is due, we may suspend supply of Subscription Services until you have paid us the outstanding amounts. It is your responsibility to ensure that your contact details, payment details and account details are kept up to date.

22.          Payment

We can accept payment using the methods set out during the checkout process on our site. Payment will be taken immediately upon our acceptance of your order. Please read our privacy policy for details of our commitments on the storage of financial details you supply.

Subscription rates are as shown during the checkout process.

If you have any queries about the prices charged by us please contact our customer services team.

23.          Making changes to your Subscription Services

The Subscription Services will be provided for the term as set out during the ordering process on our site. If you wish to make a change to the term or type of your Subscription Services, please contact us. We will let you know if the change is possible. If it is possible, we will let you know about any changes to the price of the Subscription Services or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. To contact us, please email our Subscriptions team or call +44 20 8004 5337.

24.          Renewing your subscription and cancellation

Subscription Renewal. Your subscription will renew automatically unless you turn off auto-renewal in your account. If you wish to continue your subscription for an additional term and you have not selected the auto-renewal option, you must notify us no later than 14 days prior to your subscription renewal date.

Please note that our subscription rates may change from time to time. If there is any change in our rates, we will send to you details of our new rates in advance of your renewal date or attempt to take payment.

If you want to end the Subscription Services before the end of its term, just contact us 3 days prior to the end of your relevant subscription term to let us know. However, we do not refund any proportion of a subscription – you will continue to be a subscriber until the end of your subscription term.

25.          Our rights to end your subscription

In addition to our rights set out in Section 21,  we may end your Subscription Services at any time by writing to you if: (a) you do not make any payment to us when it is due and you still do not make payment within 2 days of us reminding you that payment is due; or (b) you materially breach these terms or any other agreement we have with you.